Terms & Conditions of Business

These terms and conditions detail how Dyson Design Limited agrees to sell our goods and services to you.

Upon accepting your order, we (Dyson Design Limited) and you (the customer) are legally bound by these terms and conditions.

The goods and services that you find on this website are provided by Dyson Design Limited. We are based at Unit S, Linwood Workshops, Linwood Lane, Leicester LE2 6QJ. Our company is registered in England number 05703840.

All prices include VAT at the current rate of 20%. Our VAT number is 884 423503.


Please use our online shop to place your order. Full payment is required before your order is despatched.

It is your responsibility to ensure that the information you provide is accurate. Please check all details before placing your order.


We accept payments via all major credit and debit cards and PayPal.


We aim to despatch all orders within two working days of receipt. In the interests of the environment, we often reuse packaging providing it is strong and serviceable. 


See our Delivery & Despatch page for details


Please contact us with the details of what you would like to order and full address details. We will quickly provide you with a quotation for delivery for you to approve before placing your order.


We hope that you will be delighted with your purchases from us, but if that is not the case, please return the item(s) to us in its/their original unused condition and packaging within 28 days of receipt. Please don’t forget to include the documentation.

The cost of returning the item(s) to us is your responsibility. Delivery charges will only be refundable where goods are faulty.

The item(s) is your responsibility until it reaches us, therefore we recommend that you use a delivery method that insures you for the value of the goods in case of loss or damage.

Your refund will be made within two working days of receipt of the returned goods.


Any personal information you provide to us through our website will be taken as consent for us to use for the specific purpose for which it was obtained.

We will not pass on your data and take appropriate action to ensure that it is not lost or misused.